How do I verify my account?

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We request a Schufa-Verification at the time of your registration. Only after you pass this verification can you play and make money transactions.

What you can expect to have to provide the following documentation:

The following types of documents are typically required to complete Account Verification:

• Valid Picture ID: Passport, driver’s license, or national ID card. The identification must be a valid, government-issued photo ID. A national authority must have issued your ID card.

• Utility Bill: The utility bill should be less than 3 months old and reflect the home address you registered on your Spinz account.

• Payment Method: If payment verification is also requested, you should upload a statement at most 3 months old confirming your payment method(s) and clearly showing the account holder and account number. The following documents are accepted as a form of Payment Method Verification:

• Bank Transfer: Bank statements should include your name and address and match your Spinz account’s details.

• Credit Cards: You must provide front and back images of the credit card. The back of the card must be signed by you. The front image must clearly show the first six (6) and last four (4) digits (1234 56XX XXXX 1234) of the credit card number.

• E-Wallets: E-Wallets follow the same general rules as bank statements. These statements should include the same account holder’s name and address as their Spinz account. If your e-wallet provider does not give paper / PDF statements, or if a digital copy is unavailable, a screenshot of the account details displaying the customer name and address is required.

Tips to Speed up the Process

• Document Details: Ensuring you send us the correct documents in the the first instant means we won’t need to follow-up with additional requests.
• High-quality Scans Work Best: High-resolution scanned documents will likely achieve verification faster. Images of poor quality or illegible documents are likely to be rejected.